Privacy Policy
Last Updated: August 17, 2026
HomeLife Senior Care respects the privacy of visitors to our website. This Privacy Policy explains the types of information that may be collected or received when you visit HomeLifeSeniorCare.com, how that information may be used, and the third-party services that support features of our website.
Scope of This Policy
This Privacy Policy applies to the HomeLife Senior Care public website and information submitted through website features such as contact forms, consultation requests and live chat.
It does not govern HomeLife Senior Care's offline client records or care-service records. It also does not govern information collected directly by third-party websites, employment application services, client or employee portals, or other outside services linked from our website. Those services have their own privacy practices and policies.
Information You Choose to Provide
You may choose to provide information when you:
- contact HomeLife Senior Care through a website form;
- request a consultation;
- communicate through our live-chat feature; or
- contact us through another method provided on the website.
The information may include contact information and any other details you voluntarily include in your inquiry or message.
Some website forms are provided through Elfsight, a third-party service. Information entered into those forms may be transmitted to and processed through Elfsight in order to deliver the inquiry to HomeLife Senior Care.
Our website also offers live-chat functionality powered by AidQuest and supporting third-party chat technology, including Comm100 technology on certain pages. Information you voluntarily enter into a live-chat conversation may be processed through those services.
Website Usage and Analytics Information
We use Google Analytics 4 to help us understand how visitors find and use our website and to improve website performance.
Google Analytics may collect information such as:
- pages viewed and interactions with the website;
- approximate geographic information;
- browser, device and operating-system information;
- referring websites or traffic sources;
- dates and times of visits; and
- Internet Protocol (IP) and other technical information processed by Google in accordance with its services and privacy practices.
Google Analytics uses cookies and similar technologies, including analytics cookies such as the _ga cookie, to distinguish visitors and measure website usage.
HomeLife Senior Care does not intentionally use Google Analytics to collect the contents of contact forms, consultation requests, employment applications or live-chat conversations.
For more information about Google's collection and processing of information, please review Google's “How Google uses information from sites or apps that use our services” information page.
Visitors who prefer not to have their website activity made available to Google Analytics may also use the Google Analytics Opt-out Browser Add-on provided by Google.
Cookies and Similar Technologies
Cookies are small data files that a website or third-party service may store through your browser.
HomeLife Senior Care and services used on our website may use cookies or similar technologies for purposes such as:
- measuring website traffic and performance;
- providing embedded website features;
- protecting forms from spam and automated abuse;
- providing live-chat functionality; and
- remembering or supporting functionality provided by third-party services.
You can control or delete cookies through your browser settings. Disabling cookies may affect the operation of some website features or third-party content.
Third-Party Website Services
HomeLife Senior Care uses or links to third-party services to provide certain website features. These may include:
Google — Google Analytics, reCAPTCHA, Google Maps and other Google-hosted functionality.
Elfsight — contact and consultation form functionality.
AidQuest and associated chat technology providers — live-chat functionality.
Caring.com — ratings, reviews and related embedded content.
YouTube and Vimeo — video content where embedded or linked.
When these services are loaded or used, the third-party provider may receive technical or other information according to its own privacy policy and service terms. HomeLife Senior Care does not control the privacy practices of independent third-party providers.
Employment Applications and External Portals
Caregiver employment applications are handled through third-party application services. When you select an employment application link, you may leave the HomeLife Senior Care website and provide information directly to an outside application provider, such as LeadConnector or another application platform used by HomeLife Senior Care.
The website also provides links to outside client, family and employee services that may include AxisCare, Relias, CA Payroll/MyReadyPay and HomeLife Rewards.
Information submitted directly to these outside services is governed by the privacy practices and terms of the applicable provider.
Health and Other Sensitive Information
The HomeLife Senior Care public website, general contact forms and live-chat feature are not intended to be used to transmit medical records, Social Security numbers, financial account information or other highly sensitive personal information.
Please do not submit medical records or detailed confidential health information through a general website form or live-chat conversation.
Clients or family members who need to exchange care-related or confidential information should contact the HomeLife Senior Care office or use the designated client communication method provided by HomeLife Senior Care.
How We Use Information
Information received through the website may be used to:
- respond to questions or requests;
- arrange or follow up regarding a consultation;
- communicate with prospective clients, family members, caregivers or job applicants;
- operate and improve the website;
- understand website traffic and usage;
- protect website forms and services from spam, fraud or abuse; and
- comply with applicable legal obligations.
Sharing With Service Providers
Information may be processed by service providers that perform functions necessary to operate our website or provide services requested by a visitor, including website analytics, online forms, live chat, security and other website functionality.
Information may also be disclosed when reasonably necessary to comply with applicable law, legal process or governmental requests, or to protect the rights, safety or property of HomeLife Senior Care, our clients, visitors or others.
Third-party providers maintain their own privacy and data-retention practices.
Data Security and Retention
HomeLife Senior Care takes reasonable steps to protect information received through its website and business communications. However, no Internet transmission or electronic storage method can be guaranteed to be completely secure.
How long information is retained may depend on the nature of the inquiry, the purpose for which the information was provided, applicable business or legal requirements, and the practices of any third-party provider involved.
Your Privacy Choices
Depending on applicable law and the circumstances, you may have rights concerning personal information associated with you, which may include requesting access, correction or deletion.
You may contact HomeLife Senior Care with a privacy question or request using the contact information below. We may need to verify your identity before responding to certain requests.
You may also manage cookies through your browser settings and may use Google's Analytics opt-out tool if you do not want your website activity made available to Google Analytics.
Children's Privacy
The HomeLife Senior Care website is intended for adults seeking information about senior care, caregiving or employment. We do not knowingly use the website to solicit personal information from children under 13.
If you believe a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate action.
External Links
Our website contains links to websites and services operated by other organizations. HomeLife Senior Care is not responsible for the content, security or privacy practices of those independent websites. We encourage visitors to review the privacy policies of third-party services before providing personal information.
Changes to This Privacy Policy
HomeLife Senior Care may update this Privacy Policy to reflect changes in our website, services, technology or applicable requirements.
When we make changes, the revised policy will be posted on this page and the Last Updated date will be revised.
Contact HomeLife Senior Care
If you have questions about this Privacy Policy or the privacy practices of our website, please contact:
HomeLife Senior Care
6440 Brentwood Blvd., Suite A
Brentwood, CA 94513
Phone: (925) 240-5770
You may also contact us through the Contact Us page on this website.